Privacy Policy

Last updated: June 2026

This Privacy Policy describes how ZestRite Consumer Goods Pvt. Ltd. ("Kibi Kibi", "we", "us", or "our"), operating at Shop No. 88, 2nd Floor, DM Tower, Raipur-Bilaspur Road, Raipur, Chhattisgarh – 493221, collects, uses, and shares information when you visit or make a purchase from www.eatkibikibi.com (the "Site").

What Information We Collect

When you visit the Site or place an order, we collect:

Name, email address, phone number (including WhatsApp), and delivery/billing address
Payment information (processed securely by Razorpay — we do not store card details)
Order history and preferences
Device information, IP address, browser type, and pages visited (via cookies and analytics tools)
Communications you send us via email, WhatsApp, or Instagram DM

How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and delivery notifications
To respond to your queries and provide customer support
To send you promotional offers, new product updates, and newsletters (only if you've opted in)
To improve our website, products, and customer experience
To comply with legal obligations

Sharing Your Information

We share your information only with the following third parties, and only to the extent necessary:

Shopify — our e-commerce platform (data stored on Shopify's servers)
Razorpay — payment processing
Delhivery / logistics partners — order fulfilment and delivery
Meta / Google — if you've interacted with our ads (subject to their privacy policies)

We do not sell your personal information to any third party. Ever.

Cookies

We use cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the Site may not work correctly as a result.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, email us at hello@eatkibikibi.com.