Terms of Service

Last updated: June 2026

By accessing or placing an order on www.eatkibikibi.com, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

This website is operated by ZestRite Consumer Goods Pvt. Ltd., registered in India, with its principal place of business at Shop No. 88, 2nd Floor, DM Tower, Raipur-Bilaspur Road, Raipur, Chhattisgarh – 493221. FSSAI Licence No.: 10022335000016.

2. Products

All products sold on this website are food items manufactured in India. Nutritional values displayed are approximate and based on lab-certified reports. Actual values may vary slightly batch to batch. Product images are representative — actual colour and packaging may vary slightly.

3. Pricing

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of placing your order.

4. Orders & Payment

An order is confirmed only upon successful payment (prepaid) or confirmation of COD details. We accept UPI, credit/debit cards, net banking, and Cash on Delivery. A ₹25 COD handling charge applies to all Cash on Delivery orders.

5. Cancellations

Orders can be cancelled within 2 hours of placement by contacting us at hello@eatkibikibi.com or on WhatsApp. After 2 hours, orders may have already been dispatched and cannot be cancelled.

6. Returns & Refunds

Please refer to our Shipping & Returns Policy. As food products, returns and refunds are not accepted except in cases of damaged or incorrect delivery.

7. Intellectual Property

All content on this website — including the Kibi Kibi name, logo, product names, images, and copy — is the property of ZestRite Consumer Goods Pvt. Ltd. and may not be reproduced without written permission.

8. Limitation of Liability

Kibi Kibi products are food items and are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before making any significant dietary change, especially if you have a medical condition or allergy.