Shipping & Returns Policy
Shipping
We ship Pan India. Every order is dispatched within 24 hours of being placed (Monday–Saturday). Once dispatched, delivery typically takes 5–7 working days depending on your location
| Order Value | Shipping Charge |
|---|---|
| Below ₹700 | ₹75 flat |
| ₹700 and above | Free |
You will receive a tracking link via email and SMS once your order is dispatched. Delivery timelines are indicative and may vary slightly during peak seasons, public holidays, or due to logistics partner constraints.
Returns & Refunds
We're a food brand. All our products are consumable, perishable, and carefully packed for freshness — which means we do not accept returns or offer refunds or exchanges once an order has been placed, whether the product is opened or unopened.
We know that's a firm policy, so we want to earn your trust before you buy. That's why every product page has full ingredient lists, nutrition tables, lab-verified values, allergen information, and detailed flavour notes — so you know exactly what you're getting before you order.
Damaged or Incorrect Orders
If your order arrives damaged in transit or you receive the wrong product, please reach out to us within 48 hours of delivery with a photo of the issue. We'll make it right.
Contact us at hello@eatkibikibi.com or WhatsApp us at +91 9179739393